How can we help?
Tell us what happened and we’ll help you get back on track. Include your DueNa version and iPhone model so we can investigate faster.
Start here
Common support topics
01
PDF import or password issues
Check Settings → Saved PDF passwords, then try the import again. If it still fails, tell us which bank issued the statement.
02
Payment reminders
Reminders require the installed DueNa app and notification permission. They do not run in Expo Go.
03
Exporting your data
Use DueNa’s CSV export and your device’s share menu to save or send the exported file.
04
Account access
Try signing out and back in from Settings. If you still cannot sign in, email us from the address linked to your account.